One menu, every channel
Mark an item sold out in Lightspeed and it shows as sold out on kiosk, online and QR as soon as Lightspeed reports it. Price and menu changes follow within about an hour, or right away with Sync now. No double entry.
Lightspeed integration
Self-ordering kiosk, natively connected to Lightspeed.
Kiosks, online ordering and QR ordering on top of your Lightspeed POS. Menus and modifiers come from Lightspeed, orders go straight to your kitchen, no double entry.
Works with
Lightspeed
Real integration screenshots in v1.x
US restaurants on Lightspeed Restaurant K-Series
Built for US quick-service and casual dining: fast lane cycles and one Lightspeed menu synced to every location and ordering channel.
How it works
Native by design. No middleware in the middle.
Upvendo connects directly to your Lightspeed K-Series (Hospitality) POS, so every Upvendo ordering channel, self-ordering kiosks at the counter, your own online ordering page and QR codes at the table, reads from the same menu and pushes orders straight to the kitchen through your existing Lightspeed printer and KDS routing. Your floor staff see the orders in Lightspeed as if someone keyed them in by hand. Your Lightspeed reports stay the single source of truth across every channel. No middleware tabs to keep open, no nightly export script, no duplicate SKUs to maintain.
Why teams choose this integration
Built to make Lightspeed work harder for you.
Native kitchen routing
Orders land in Lightspeed as regular POS sales, so your existing printer routing and KDS just work. No 'tablet on the wall' workflow.
One report in Lightspeed
Every Upvendo order is booked in Lightspeed, so every channel shows up in your normal Lightspeed reports, without a separate analytics login.
Modifiers preserved end to end
Required choices, max-N selections and allergens come from Lightspeed to every ordering channel, without remapping.
PCI-clean payments
Kiosk and online card payments are processed by Stripe and booked in Lightspeed on the payment method you choose. Upvendo never touches card data.
Live in days, not months
OAuth connection, no middleware install on the POS. A typical single-venue rollout goes live in 3 to 5 business days.
What's connected
Every meaningful data point flows between Upvendo and Lightspeed.
01
Two-way menu sync
Items, categories, modifier groups, prices and tax rates come from Lightspeed: a full sync every day at the time you choose, an hourly check that re-syncs when your menu changed, and a Sync now button. Sold-out items update as soon as Lightspeed reports them. Items, photos, descriptions and allergens you add or edit in Upvendo are sent back to Lightspeed.
02
Native order push to KDS and printers
Upvendo orders are written as standard Lightspeed sales, so your existing printer routing rules and KDS lanes pick them up automatically. The kitchen workflow stays identical whether the order comes from a server tablet, a kiosk or QR ordering.
03
Dine-in, takeaway and delivery
Kiosk eat-in and QR orders reach the POS as dine-in orders; QR orders carry their table and are added to that table's open check. Takeaway and delivery orders arrive on the order profiles you pick.
04
Per-location overrides
Multi-location operators link each Lightspeed business location to its Upvendo location, all in one Upvendo account. Every location keeps its own menu, POS menu choice and order profiles.
05
Reconnect alerts
If Lightspeed access expires, Upvendo emails you and shows a Reconnect banner in the back office. One login and you're back, with your location links and settings kept.
06
Orders the POS refuses
If the POS refuses an order, it's listed in the Upvendo back office with Lightspeed's reason, ready to retry once you've fixed the cause. Nothing is refunded automatically.
Setup
Connect Upvendo to Lightspeed in 5 steps.
- 1
Give Upvendo access to your Lightspeed account
Click Connect with Lightspeed in the Upvendo back office and log in with your Lightspeed account. No code, no middleware install on the POS.
- 2
Link your location(s)
Link each Upvendo location to its Lightspeed business location with Map location. Upvendo then imports that location's menu.
- 3
Auto-map your menu
Your Lightspeed menu (items, categories, modifier groups, prices, tax) is imported automatically. Pick the POS menu(s) linked to your POS; items not on them stay hidden. You add photos and descriptions in the Upvendo back office.
- 4
Publish your menu
Choose Use this menu for Online Ordering, Kiosk or both. Payment method and order profiles are mapped in the same back office.
- 5
Test order, then live
Place one small test order and check it reaches the POS under the right order profile and prints in the kitchen. From then on orders land in Lightspeed as regular sales tickets and run through your existing printers and KDS.
Compatibility
What's supported
- Lightspeed K-Series (Hospitality) is the supported integration.
- Lightspeed Retail and other Lightspeed products are not supported.
- Required choices, max-N selections, allergens and tax rates come over from Lightspeed.
- Every item and every option with a price needs a SKU in Lightspeed; options without one are hidden from customers.
- Orders voided on the POS are not sent again, and refunds stay a manual step.
Frequently asked questions
Everything operators ask before going live on Lightspeed.
Upvendo integrates with Lightspeed Restaurant K-Series (formerly Lightspeed Hospitality / iKentoo), the hospitality product. Other Lightspeed products, such as Lightspeed Retail, are not supported.
Pair it with
Ordering channels that plug into this POS.
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