One menu, every channel
Change a price or mark an item sold out in Lightspeed and the change lands on kiosk, online and QR within seconds. No double entry, no drift between channels.
Works with
Lightspeed
Real integration screenshots in v1.x
Lightspeed integration
Self-ordering kiosk, natively connected to Lightspeed.
Kiosks, online ordering and QR ordering on top of Lightspeed POS, menus, modifiers and kitchen routing stay in sync, no double entry.
US restaurants on Lightspeed Restaurant K-Series
Built for US quick-service and casual dining, fast lane cycles, accurate multi-location menu sync, clean tip-share and labour reporting.
Already used by
- Quick-service & fast-casual
- Multi-location casual dining
- Counter-service bakeries
- Stadium and event venues
How it works
Native by design. No middleware in the middle.
Upvendo connects directly to your Lightspeed K-Series (Hospitality) and L-Series (legacy) POS, so every Upvendo ordering channel, self-ordering kiosks at the counter, your own online ordering page and QR codes at the table, reads from the same menu and pushes orders straight to the kitchen through your existing Lightspeed printer and KDS routing. Your floor staff see the orders in Lightspeed as if someone keyed them in by hand. Your reporting in Lightspeed Insights stays the single source of truth across every channel. No middleware tabs to keep open, no nightly export script, no duplicate SKUs to maintain.
Why teams choose this integration
Built to make Lightspeed work harder for you.
Native kitchen routing
Orders land in Lightspeed as regular POS sales, so your existing printer routing, KDS and course timing just work. No 'tablet on the wall' workflow.
One report in Lightspeed Insights
Every Upvendo channel rolls into your normal Lightspeed reporting: sales mix, labour cost, cost of goods, without a separate analytics login.
Modifiers preserved end to end
Required choices, max-N selections, nested modifier groups, allergen tags: everything in Lightspeed travels to every ordering channel without remapping.
PCI-clean payments
Card payments at the counter and online are processed by Lightspeed Payments or your existing Lightspeed-approved PSP. Upvendo never touches card data.
Live in days, not months
OAuth connection, no middleware install on the POS. A typical single-venue rollout goes live in 3 to 5 business days.
What's connected
Every meaningful data point flows between Upvendo and Lightspeed.
01
Two-way menu sync
Items, categories, modifier groups, prices, tax codes and availability flags sync continuously. Mark an item sold out in Lightspeed and it greys out on every kiosk within 30 seconds.
02
Native order push to KDS and printers
Upvendo orders are written as standard Lightspeed sales, so your existing printer routing rules and KDS lanes pick them up automatically. The kitchen workflow stays identical whether the order comes from a server tablet, a kiosk or QR ordering.
03
Course routing and timing
If your Lightspeed setup uses courses (starter / main / dessert) with hold-fire logic, Upvendo respects it further downstream. Course-aware sending for QR ordering at the table, bundled sending for kiosk and online.
04
Per-location overrides
Multi-location operators can connect each Lightspeed location to a single Upvendo tenant. Every location automatically inherits its own menu, opening hours and KDS routing.
05
Loyalty and customer recognition
Lightspeed Advance loyalty accounts are recognised at the kiosk via phone number or QR scan. Earning and redeeming points works cross-channel, from kiosk to online ordering.
06
Refunds and voids round-trip
Issue a refund or void in Lightspeed and it sits correctly in Upvendo reporting within the minute: accurate channel-level sales mix without manual reconciliation.
Setup
Connect Upvendo to Lightspeed in 5 steps.
- 1
Give Upvendo access to your Lightspeed account
OAuth via your Lightspeed back office. Takes 60 seconds. No code, no middleware install on the POS.
- 2
Choose the location(s)
Select which Lightspeed locations Upvendo manages. Menus, opening hours and KDS routing per location are inherited automatically.
- 3
Auto-map your menu
Your full Lightspeed menu (items, categories, modifier groups, prices, tax) is mapped automatically. Per-channel photos, descriptions and modifier presentation you override in the Upvendo back office.
- 4
24-hour shadow-mode test
Place test orders against the live POS without printing tickets or charging cards. Validate kitchen routing, modifier behaviour and reporting before you go live.
- 5
Live
Flip the switch when you're ready. From that moment orders land in Lightspeed as regular sales tickets and run through your existing printers and KDS.
Compatibility
What's supported
- Lightspeed K-Series (Hospitality) and L-Series (legacy) are the primary integrations.
- Lightspeed Retail is supported for retail and grab-and-go use.
- Lightspeed Restaurant US fully supported via the same K-Series adapter.
- Course logic (starter / main / dessert with hold-fire), custom modifier rules (required / max-N / nested), allergen tags and tax are preserved end to end.
- Lightspeed Advance loyalty accounts are recognised via phone number or QR scan.
- Refunds and voids travel in real time from Lightspeed to Upvendo reporting.
Frequently asked questions
Everything operators ask before going live on Lightspeed.
Upvendo integrates with Lightspeed K-Series (formerly Lightspeed Hospitality / iKentoo), the hospitality product. Lightspeed L-Series is also supported. Lightspeed Restaurant US runs through the same K-Series adapter.
Pair it with
Ordering channels that plug into this POS.
Ready to build your ordering stack?
Five questions. Indicative pricing. Compatible POS check. Three minutes.
Replies within one business day.